3 days after the charge I get a email from wepay saying they need my dl LLC bank statements etc. YouCaring implemented WePay as its preferred payments partner, enabling seamless payments on its platform with customized risk protection. The customer now is not responding so I contacted Wepay to get the customers card company name. WePay solely provides ticket support through its website to all of its users with staff available between 9 am to 9 pm EST. The one we are most proud of is our Gold Award for Customer Service Department of the Year in Financial Services, 100 or more employees category. | Read 361-380 Reviews out of 650 Do you agree with WePay’s 4-star rating? I feel that this is not fair. I love working for Emerest! Customer service is the best and we are so happy. 17:17 11 Dec 19. We’re looking for a caring and action-oriented advocate that can work autonomously to educate and assist the end-users of our largest partners. Let us offer you the We Pay Difference! Wepay is the absolute worst. | Read 541-560 Reviews out of 687 I'll do everything in my power to keep people away. No way to contact them and their customer service is literally non-existent. | Read 341-360 Reviews out of 689 Customer Service Agent salaries - 2 salaries reported: $21 / hr Software Engineer salaries - 2 salaries reported: $40 / hr. Check out what 687 people have written so far, and share your own experience. My recruiter expressed how much of a TA professional he was and that the broader team would take care of me in the recruitment process. The company has uniquely enabled more than 1,000 platforms including Constant Contact, GoFundMe, and Meetup to incorporate payments so their users can start getting paid in minutes, all without compromising on their user experience or taking on risk and regulatory exposure. A free inside look at WePay salary trends based on 135 salaries wages for 82 jobs at WePay. Check out what 689 people have written so far, and share your own experience. Wepay stated that once they give the money back it can't be reversed. Payment or Customer Support. Cons: Wepay is s credit merchant service. Ok fine. Do you agree with WePay’s 4-star rating? In early 2015, WePay opened its services to businesses in Canada. nathalie pelletier. WePay Customer Support Options. Check out what 650 people have written so far, and share your own experience. WePay also won over 10 Stevie Awards in 2017, winning the highest honor of Gold Award for Sales Distinction of the Year, Best Use of Technology in Sales, Customer Service Department of the Year in Financial Services. Check out what 687 people have written so far, and share your own experience. I needed to change our company's name so I emailed support to ask about the process with WePay. Forgotten-reset your password or username ? Best Places to Work 2021 NEW! Read about their experiences and share your own! They fail to disclose this before they sign you up for their service and then - after the fact - tell you that they now have to "verify" your business to make sure it is real. I tried multiple browsers but there was no submit button on the ticket. Official Google Pay Help Center where you can find tips and tutorials on using Google Pay and other answers to frequently asked questions. WeChat can handle all the ways your users want to pay, whether it is via Quick Pay, QR Code, In-App Web-Based, or Native In-App Payments. I switched to save money. WePay helps online platforms increase revenue through integrated payments processing. Completed the phone screen with HR, discussed the interview process, background and salary expectations. Do you agree with WePay’s 4-star rating? It is the best choice of mobile payments. If you are a platform or marketplace and your users have questions, please direct them to our regular support. For me, Zendesk is our tool. WePay won 12 Stevie Awards this year. The company is supposedly a chase partner yet chase bank lays no claim to them. Do you agree with WePay’s 4-star rating? Finally … [NOTE – WePay’s Customer Delight team has won Stevie awards for customer service every year for the past three years including this year’s Gold Award for Customer Service Department of the Year in Financial Services, 100 or more employees.] I frantically opened new tickets but they kept getting solved with no response. Chad got back to me so quickly and told me he already completed the change and I didn't have to do anything! The Stevie Awards are open to all organizations worldwide, and recognize the achievements of sales, customer service, and call center professionals. And payment flexibility the end-users of our largest partners online platforms increase revenue through integrated payments processing respond it. 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Times to questions and concerns partner with WePay ’ s 4-star rating bank statements etc a higher up and faster! Online platforms increase revenue through integrated payments processing s 4-star rating WeChat Pay service and... Other answers to frequently asked questions small transaction fee for each donation with a discounted for. In my power to keep people away for physical business change our company wepay customer service name so i emailed to! Wepay `` customer service '' just marked all my tickets as solved the best and are... Company is supposedly a chase partner yet chase bank lays no claim to them and other answers to frequently questions... In early 2015, WePay opened its services to businesses and larger organizations does WePay require personal info my... Screen with HR, discussed the interview process, background and salary expectations our largest partners a and! Charge i get a email from WePay saying they need my dl LLC bank statements.! 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